vi777 Terms & Conditions

General Introduction & Scope of Agreement

vi777 is an online betting and casino platform operated for Bangladeshi users. These terms and conditions ("Terms") form a legally binding agreement between vi777 and its users. By accessing the vi777 platform, registering an account, or using any of its services, you are agreeing to these Terms.

These Terms have been drafted in Bengali. In the event of any conflict between versions in different languages, the Bengali version will take precedence. vi777 reserves the sole right to change, amend, or cancel any part of these Terms.

Eligibility & Age Requirement

2.1 Age Requirement

To open an account and use services on the vi777 platform, you must be at least 21 years old. We take a firm stance against gambling by minors. We may request necessary documents for age verification at any time.

2.2 Geographic Eligibility

vi777 is operated for Bangladeshi users. Using the service from countries where online betting is legally prohibited will be considered a violation of these Terms. By registering on the platform, you confirm that using this service from your location is lawful.

Account Registration & Management

3.1 Single Account Policy

Each individual may hold only one account on vi777. If multiple accounts are found belonging to the same person, all accounts will be closed and any applicable bonuses and winnings may be forfeited.

3.2 Accuracy of Information

All information provided at the time of registration must be accurate, complete, and up to date. Opening an account with fake or false information is prohibited. vi777 may request a national ID card, passport, or other government-issued documents for identity verification at any time.

3.3 Account Security

It is your responsibility to keep your account password and login details confidential. If you suspect unauthorized access, notify our support team immediately. Sharing your account or allowing a third party to use it is strictly prohibited.

Financial Transactions: Deposits & Withdrawals

4.1 Deposit Methods & Limits

vi777 supports the following payment methods: bKash, Nagad, Rocket and Bank Transfer (major commercial banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank). The minimum deposit amount is ৳100 (per method).

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳1,000. The standard processing time for withdrawal requests is 5–30 minutes. Withdrawals must be made using the same method used for the deposit.

4.3 Verification Process

Before a withdrawal, vi777 may verify your identity and payment method. If required documents are not submitted on time, the withdrawal process may be delayed. The name on the payment account must match the account holder's name.

• Withdrawals to third-party accounts are not permitted
• Transactions in cryptocurrency or foreign currency are not supported
• Suspicious transactions may be temporarily suspended
• If fraud is detected, the associated account will be closed immediately

Bonuses & Promotional Offers

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times, and it is calculated on the bonus amount only — not on the deposit amount.

5.3 General Rules for Bonus Terms

• Each bonus can be claimed only once
• Bonus funds cannot be withdrawn directly — wagering must be completed first
• If a withdrawal is requested before bonus terms are met, the bonus will be forfeited
• Attempting to claim bonuses from multiple accounts is prohibited
• vi777 reserves the right to change or cancel the bonus program at any time
• If unusual betting patterns are detected, the bonus may be cancelled

VIP Program & Rewards

vi777 offers three VIP tiers. You can advance to higher tiers through regular play:

• Bronze: Up to 0.5% weekly cashback
• Silver: Up to 1.0% weekly cashback
• Gold: Up to 1.5% weekly cashback

VIP cashback is calculated every week and added to your account within a set time. vi777 reserves the right to change the terms of VIP benefits. VIP rewards are not transferable or redeemable for cash.

Prohibited Activities & Fair Play

7.1 Prohibited Conduct

The following activities are strictly prohibited on the vi777 platform:

• Any form of fraud, scam, or deceptive behavior
• Using multiple accounts to claim bonus benefits
• Using automated software, bots, or scripts
• Sharing or selling account credentials with others
• Using the platform for money laundering or concealing the source of illegal funds
• Attempting to find or exploit vulnerabilities in the gaming system
• Coordinating with other users to create artificial outcomes

7.2 Fair Play Policy

vi777 ensures fair play across all games. Random Number Generator (RNG)-based games are operated impartially. In live casino games, real dealers distribute cards in a transparent manner.

Betting & Gaming Terms

8.1 Betting Rules

Once all bets are finalized, they cannot be changed or cancelled. If a bet is cancelled due to a technical error, the deposited amount will be refunded. If unusual or contradictory betting patterns are detected, vi777 reserves the right to review the relevant bets.

8.2 Sports Betting

All odds in sports betting markets are pre-set and subject to change. Some betting options may close after a match begins. Results will not be considered confirmed until the official result is published.

8.3 Game Interruption & Technical Issues

vi777 is not responsible for internet disconnection or technical issues. If the connection is lost during a game session, in most cases the game will end automatically and the result will be recorded.

Security & Privacy

vi777 uses SSL encryption technology to keep all data secure. Users' personal and financial information is not shared with third parties, except where legally required. For more details, read our Privacy Policy.

vi777 follows Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. In cases of suspicious transactions or failure to verify identity, an account may be temporarily or permanently suspended.

Responsible Gaming

vi777 is firmly committed to responsible gambling. The platform includes several tools to help users manage their play:

• Setting Deposit Limits
• Session time limits
• Self-exclusion option
• Option to temporarily suspend your account

Gambling should be for entertainment. If you feel that gambling is having a negative impact on your life, you will find help resources on our Responsible Gaming page.

Account Suspension & Closure

11.1 vi777's Rights

vi777 may suspend or close an account in the following circumstances:

• Serious violation of these Terms
• Evidence of fraud or deception
• Providing false identity or information
• Account remaining inactive for an extended period
• Instructions from a legal or regulatory authority

11.2 User Rights

You may request to close your account at any time through the support team. It is possible to withdraw your balance before the account is closed — however, bonus funds will be excluded if the applicable wagering requirements have not been met.

Limitation of Liability

To the extent permitted by law, vi777 is not liable for:

• Game losses due to internet disconnection
• Failure of third-party service providers
• Force majeure events (natural disasters, government restrictions, etc.)
• Losses caused by the user's own error or negligence
• Service interruption during system maintenance

vi777 is not liable for any indirect, incidental, or special damages. Our total liability will in no case exceed the value of the transaction in question.

Complaints Process

vi777 takes all user complaints seriously. To submit a complaint, contact us via our 24/7 live chat support or by email.

Email: [email protected]

• Include your account details, the date of the incident, and a full description in your complaint
• vi777 will resolve complaints as quickly as possible after receipt
• Complex matters may take more time — you will be kept informed while the investigation is ongoing
• The final decision will be communicated in writing

Changes to Terms

vi777 may update these Terms at any time. A notice will be posted on the platform for important changes. If you continue to use the platform after changes are made, you will be considered to have agreed to the new terms.

Visit this page regularly for the most current terms. If you have any questions about the Terms, contact our support team.